Reviewed by the Resolve360 clinical team
Talk to a physiotherapist for 15 minutes, free. You’ll get a clear read on whether remote care fits your condition.
Speak to a licensed physiotherapist before you commit to anything.
Online physiotherapy, also called virtual physiotherapy or telehealth physical therapy, is care from a qualified physiotherapist delivered through video instead of a clinic visit. In some countries the profession is called physical therapy. The two terms describe closely related services, and this guide uses “physiotherapy” throughout.
Many people assume physiotherapy means hands-on treatment. In practice, a large part of it is assessment, education, and guided exercise. The Chartered Society of Physiotherapy notes that remote delivery can be used for triage, assessment, self-management support, e-rehabilitation and monitoring. Those are the parts online care handles well.
You choose a time, usually through an app, website or phone call. You may be asked about your main problem and how long you have had it. If you have scans or reports, you can share them, but many providers do not require them to get started.
A good provider checks early whether remote care fits your situation. If something needs an in-person doctor or examination, they should say so instead of going ahead.
The physiotherapist takes your history, watches how you move and agrees goals with you. Details are covered in the assessment section that follows.
Based on what they find, they suggest exercises, activity changes and self-care advice. It is built around your symptoms, daily routine and available space at home.
They demonstrate each exercise, watch you try it, and correct your position or pace on the spot.
Later sessions review pain, movement and daily function. Exercises are made easier, harder or replaced as you change.
If progress stalls or new warning signs appear, you may be referred for an in-person assessment, imaging or another healthcare professional.
The physiotherapist talks through your symptoms, past injuries, medical history and goals. They then observe you on camera doing movements or daily tasks, explain what they think is going on, and start a plan. It often lasts 30 to 60 minutes.
Every assessment begins with questions: where it hurts, what makes it better or worse, how it affects sleep and work, and what treatment you have already tried. This part is the same as in a clinic and gives a lot of information.
The therapist may ask you to point to the sore area, stand up from a chair, bend, reach overhead, or walk toward and away from the camera. For a knee problem, they may watch you do a small squat or climb a step. They look at how you move, where you hesitate and what reproduces your symptoms.
Imagine someone with a stiff shoulder. The physiotherapist might ask them to raise both arms from the front, then from the side, and compare the two. That comparison, plus the person’s description, helps shape the next step. This is an illustration only, not a template for anyone’s care.
A physiotherapist cannot feel a joint, test muscle tension by hand, or perform manual therapy through a screen. Online assessment gathers what it can and stays honest about what it cannot. Many providers also use the phrase “working impression” rather than a firm diagnosis, since some conditions need in-person testing to confirm.
Most online plans centre on exercise therapy. The physiotherapist shows the movement, watches your attempt, and gives cues such as “slow down” or “keep the knee over the toes”. Some providers then send short videos or instructions so you can repeat the exercises between sessions.
Most exercises need little or no equipment. A chair, a towel or a resistance band may be suggested when useful.
Suitability depends on your assessment, not just your diagnosis label. Online care is commonly used for:
Neurological rehabilitation can also be delivered remotely in some cases, but it is usually more complex and needs careful clinical judgement.
Online physiotherapy does not replace emergency care, a physical examination, imaging or hands-on treatment. NHS England’s guidance on remote musculoskeletal services recommends a blended approach and says some higher-level rehabilitation may be better face to face. It also notes remote assessments can take longer.
Seek urgent medical care, not an online booking, if you have: chest pain or breathlessness; new weakness in a limb; numbness around the groin or inner thighs; new loss of bladder or bowel control; back pain with fever or after a serious fall; a suspected fracture or dislocation; a hot, swollen calf; or sudden severe pain. This list is not complete. If you are worried, contact a doctor or emergency services.
In-person assessment may also make sense when symptoms are unclear, do not improve as expected, need hands-on testing, or when your therapist recommends it. Being referred on is a sign the process is working.
For many musculoskeletal conditions, research suggests supervised online exercise can produce results similar to in-person care. Evidence quality varies by condition, and not every patient or problem is covered. Your assessment determines whether it is appropriate for you.
A 2026 systematic review of upper-limb conditions found similar improvements to in-person rehabilitation, though the certainty of the evidence ranged from very low to moderate. The authors describe it as tending to support telerehabilitation, but not conclusively.
A meta-analysis on tendinopathy (10 studies, 412 people) found a potential advantage over unsupervised home exercise. Another systematic review found comparable satisfaction and similar or better attendance and adherence than in-person physiotherapy.
These findings cannot be stretched to every condition or person. Studies differ in age group, condition, and how much therapist contact was included.
| Online | In Person |
|---|---|
| Guided by video, from home | Hands-on examination and treatment possible |
| Strong for education and exercise coaching | Better for manual therapy and complex examination |
| No travel; flexible timing | Equipment and supervised space available |
| Depends on camera, space and connection | Not reliant on your home setup |
The Chartered Society of Physiotherapy says the standard of care online must equal face-to-face care. That is a fair benchmark for any service.
Resolve360 provides online physiotherapy through video-based consultations, allowing patients to connect remotely with physiotherapists for assessment, guided rehabilitation, exercise-based care, and follow-up support. Its physiotherapy service describes a process that includes booking a consultation, completing an assessment, attending a live 1-on-1 consultation, and receiving ongoing support. Resolve360 also states that its physiotherapists determine whether online physiotherapy is appropriate based on the patient’s symptoms and individual needs.
If online physiotherapy is suitable for your needs, you can learn more about Resolve360’s physiotherapy services and consultation process through its official service page.
Many people search for online physiotherapy in India because of cost, access or convenience, and Indians living overseas often want a therapist who understands their language and routine. The key question is regulation. Telehealth rules differ by country and, in some places, by state or province. The CSP, for example, says its UK members’ cover does not extend to the USA, Australia or Canada.
If you live outside India, ask any provider where the therapist is licensed and whether they may treat patients in your location under local rules. Resolve360 also publishes pages for online physical therapy in the USA. Confirm the details there directly.
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Yes. Delhi residents can access online physiotherapy from home through live video consultations, allowing a physical therapist to assess movement, discuss symptoms, demonstrate exercises, and build a personalized rehabilitation plan when remote care is clinically appropriate.
A doctor’s referral is not universally required to begin physiotherapy in India. However, a referral or medical evaluation may be appropriate for certain symptoms, diagnosed conditions, post-surgical recovery, or situations where the physiotherapist identifies a need for additional medical assessment.
Yes. Online physiotherapy can be accessed from different parts of Delhi, including South Delhi, Rohini, Dwarka, East Delhi, and Central Delhi. Your location within the city generally does not prevent a clinically appropriate video-based physiotherapy consultation.
Yes, many back and neck pain cases can initially be assessed online. A physiotherapist can review symptoms, movement, posture, daily activities, and exercises remotely. Persistent, severe, unexplained, or concerning symptoms may require an in-person medical or physical assessment.
Yes. Online physiotherapy can address movement and musculoskeletal problems associated with prolonged desk work, including neck, shoulder, back, and wrist discomfort. A physiotherapist can assess your routine and demonstrate exercises or movement strategies suitable for your condition.
Yes. Resolve360 offers a free first 1-on-1 consultation at ₹0. The consultation is designed to understand your concerns, assess your needs, and provide guidance on appropriate next steps before continuing with a personalized physiotherapy plan.
Online physiotherapy in Delhi starts with a free first 1:1 consultation at ₹0. A 1:1 consultation costs ₹899 per session, while the 1-week plan is ₹1,549 and the 4-week plan is ₹4,799.
Yes. Online physiotherapy allows eligible patients to attend sessions from home instead of travelling to a clinic. This can be useful for people who find regular travel, commuting, parking, or scheduling difficult, provided their condition can be managed safely through remote care.
Yes. Older adults can use online physiotherapy when they can safely participate in a video consultation and follow the therapist’s instructions. Family members or caregivers may also assist with technology or positioning when appropriate.
Online physiotherapy may support some stages of post-surgical rehabilitation, but suitability depends on the surgery, recovery stage, surgeon’s instructions, and clinical needs. When hands-on assessment, wound evaluation, or other in-person care is necessary, an in-person appointment may be recommended.
Yes. Online physiotherapy can be appropriate for many musculoskeletal problems involving the knee, shoulder, or sports-related movement issues. The physiotherapist can assess functional movement remotely and provide individualized exercises when the condition is suitable for online rehabilitation.
It depends on the circumstances and the provider’s professional and legal requirements. Because healthcare practice can involve the patient’s physical location, patients should inform the physiotherapy provider when they are temporarily outside Delhi.
You begin with an online consultation where the physiotherapist discusses your symptoms and goals and observes relevant movements. Based on the assessment, the therapist can explain exercises, rehabilitation strategies, and next steps through video-based care.
No. Online physiotherapy cannot replace every in-person assessment or treatment. Conditions requiring hands-on examination, certain physical procedures, urgent assessment, imaging, or other clinical evaluation may need in-person care.
Yes, online physiotherapy can be accessed from Delhi and nearby NCR areas through remote consultations, subject to clinical suitability and provider availability. Common searches include online physiotherapy in Delhi, Noida, Gurugram, Ghaziabad, and Faridabad.
meet your expert
Dr. Ashish Sharma has extensive experience in sports physiotherapy and rehabilitation. He has worked with professional athletes and sports teams, including the Indian Railways Wrestling Team and Super Fight League. He has also provided physiotherapy treatment to well-known celebrities including Sushant Singh Rajput and Tiger Shroff.
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