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How Does Virtual Physical Therapy Work

How Does Virtual Physical Therapy Work

Dr Nidhi Kumari
Reviewed & Verified by
Dr Nidhi
April 28, 2026 1:17 am
5/5 - (172 votes)

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Virtual physical therapy is professional physical therapy delivered through secure video calls, apps, and AI-powered tools — without leaving your home. A licensed physical therapist assesses your movement, builds a personalized treatment plan, guides you through exercises in real time, and tracks your progress digitally. It is clinically proven to achieve outcomes comparable to in-person care for most musculoskeletal conditions, and is now covered by Medicare and most major US insurance plans as of 2026.

Getting better shouldn't mean sitting in traffic, juggling childcare, or waiting weeks for a clinic slot. Virtual physical therapy changes that. Whether you're dealing with lower back pain, recovering from knee surgery, or trying to improve your balance, you can now get expert-level care from a licensed therapist — via your phone or laptop, right from your living room.

In this guide, we break down exactly how virtual physical therapy works — step by step, in plain English. We cover the technology involved, what conditions it treats, what the research says, and how it stacks up against traditional in-clinic therapy. We’ve also included a real patient case study and answers to the most common questions Americans are asking in 2026.

What Is Virtual Physical Therapy?


Virtual physical therapy (also called telehealth PT, online physical therapy, or telerehabilitation) is a licensed healthcare service where a Doctor of Physical Therapy (DPT) delivers evaluation, treatment, and recovery support through secure video technology — rather than face-to-face in a clinic. Think of it as your normal PT appointment, but conducted over a HIPAA-compliant video call.

Unlike generic fitness apps or YouTube exercise videos, virtual physical therapy involves a real, licensed therapist who watches you move, identifies the root cause of your pain or limitation, and creates a treatment plan built specifically for your body and your goals.

Digital physical therapy, a related term, sometimes refers to app-based exercise platforms that operate without real-time therapist involvement. These are not the same thing. True virtual PT — as offered through platforms like Resolve360 — keeps a licensed professional at the center of your care.


How Does Virtual Physical Therapy Work? (Step by Step)

physical therapy virtual visit follows the same clinical process as an in-clinic session — just delivered through your screen. Here’s exactly what happens:

Step 1- Book Your Appointment Online

Choose a time that fits your schedule — evenings, lunch breaks, weekends. No referral is needed in most US states. With platforms like Resolve360, you can book directly without an employer enrollment or waitlist. You’ll get a secure video link sent to your email or app.

Step 2- Set Up Your Space

All you need is a smartphone, tablet, or computer with a camera, a stable internet connection, and a clear area to move. Wear comfortable, fitted clothing so your therapist can see your posture and movements clearly. Good lighting facing you — not behind you — helps your therapist assess your form.

Step 3- Initial Video Evaluation

Your virtual physical therapist conducts a full clinical assessment — just like an in-clinic eval. They’ll review your health history, ask about your pain, watch how you walk, balance, and move, test your strength and range of motion, and identify the root cause of your problem. They may ask you to point to areas of tenderness or gently press on them.

Step 4- Receive Your Personalized Treatment Plan

Based on the evaluation, your therapist builds a customized plan delivered to your phone or patient portal. This includes guided exercise videos with detailed instructions, sets, reps, and rest periods — designed for your specific condition, fitness level, and the equipment you have at home. Soup cans substitute for dumbbells; a chair can replace gym equipment.

Step 5- Live Coaching Sessions

Follow-up physical therapy virtual visits happen weekly or bi-weekly. Your therapist watches you perform exercises in real time via video, corrects your form, answers questions, and adjusts your plan based on how you’re progressing. You get the same one-on-one attention as a clinic session — often more, since your therapist isn’t splitting focus between multiple patients.

Step 6- At-Home Exercise Between Sessions

You’ll follow your home exercise program (HEP) between live visits using your app or patient portal. Research shows that 80% of your recovery actually comes from these at-home exercises. Digital programs have a 35% higher adherence rate than paper-based plans, meaning you’re more likely to actually do them.

Step 7- Ongoing Progress Tracking & Plan Adjustments

Your therapist monitors your progress remotely — sometimes with AI-powered tools or wearable data — and updates your plan as you improve. Between sessions, most platforms offer direct messaging so you can ask questions the moment they arise. No more waiting two weeks to say “that exercise made my knee worse.”

What Does a Virtual Physical Therapist Do?

virtual physical therapist is a state-licensed Doctor of Physical Therapy (DPT) — the same credentials required in a clinic. They don’t just recommend exercises. They:

🔍

Diagnose Movement Problems

Identify why you have pain or limited function — not just where.

📋

Design Evidence-Based Plans

Build treatment programs using clinical research proven to work.

🎯

Correct Your Form Live

Watch you exercise on video and fix your technique in real time.

📈

Track & Adjust Your Plan

Modify your program as you improve — so you always challenge yourself appropriately.

💬

Provide Between-Session Support

Answer questions and address concerns via secure messaging.

🤝

Coordinate with Your Care Team

Collaborate with your doctor or surgeon when needed for continuity of care.

The key distinction from an app or algorithm: your therapist sees you as a whole person, not a set of symptoms. They use clinical judgment — not just data — to guide your recovery.

Technologies Used in Virtual Physical Therapy

Modern virtual rehab programs use a combination of tools to replicate — and in some ways improve upon — the in-clinic experience:

📹

HIPAA-Compliant Video Conferencing

Secure platforms (not Zoom or FaceTime) built specifically for healthcare, protecting your privacy on every call.

📱

Patient Apps & Portals

Your home exercise library with video demos, sets, reps, and progress logs — accessible 24/7 on your phone or tablet.

🤖

AI Movement Analysis

AI analyzes your movement via camera — measuring angles, tracking symmetry, and flagging compensations in real time.

Wearable Sensors & Smartwatches

Body sensors and smartwatches collect movement data between sessions to tailor your daily activity plan.

🕹️

Gamification & VR

Interactive exercises and virtual reality boost motivation — especially for neuro and pediatric rehab.

📊

Remote Therapeutic Monitoring

Therapists remotely monitor your progress using approved systems — ensuring consistent care and tracking.


Benefits of Virtual Physical Therapy

Online physical therapy isn’t just a convenient alternative — for many patients, it’s actually the superior option. Here’s why:

🏠

No Commute, No Waiting Room

Skip the 45-minute drive and the hour in a waiting room. Your appointment starts when you sit down — from wherever you are.

Flexible Scheduling

Early mornings, lunch breaks, evenings, weekends. Book around your life — not around clinic hours.

💰

Lower Cost

Virtual PT is typically 30–50% more affordable at self-pay rates. Most major insurers now cover it, including Medicare (permanently, as of 2026).

👤

More 1-on-1 Time

In-clinic, therapists often manage 3–5 patients simultaneously. Online, your therapist’s full attention is on you for the entire session.

🌍

Access Anywhere in the USA

Rural patients, military families, people with disabilities, and frequent travelers can get consistent care without geography being a barrier.

🏡

Exercise in Your Real Environment

Therapists see your actual home setup and can adapt exercises to the space and equipment you truly have — making your plan more realistic to stick to.

📊

Better Adherence

Digital exercise programs have 35% higher compliance rates than paper-based ones. Studies show virtual PT improves patient follow-through significantly.

🔒

Privacy & Comfort

Recovering in your own space — without a crowded waiting room — reduces anxiety and lets you focus on getting better.

Conditions Treated with Virtual Physical Therapy

Telehealth PT can treat a wide range of conditions across all ages. It works especially well for anything that doesn’t require hands-on manual therapy (like deep tissue massage or joint mobilization).

Musculoskeletal Conditions
Lower Back Pain Neck Pain Sciatica / Disc Bulge Shoulder Injuries Rotator Cuff Problems Knee Pain Osteoarthritis Hip Pain Ankle Sprains Tendinopathy (Achilles, Patellar) Carpal Tunnel Syndrome Tennis Elbow Sports Injuries Plantar Fasciitis
Post-Surgical Rehabilitation
Total Knee Replacement ACL Reconstruction Hip Replacement Shoulder Surgery Recovery Spinal Surgery Rehab
Neurological & Other Conditions
Stroke Rehabilitation Balance Disorders Parkinson’s Disease Multiple Sclerosis Chronic Pain Management Pelvic Floor Dysfunction Vestibular Disorders Post-COVID Recovery Falls Prevention (Older Adults)

Limitations of Virtual Physical Therapy

Good information means giving you the full picture. Telehealth PT has real limitations worth knowing:

What Virtual PT Cannot Do
  • Hands-on manual therapy — Joint mobilization, manipulation, dry needling, and soft tissue massage require physical contact and cannot be replicated via video.
  • Acute trauma assessment — A fresh injury with possible fractures or ligament tears may need in-person imaging and hands-on testing before virtual care begins.
  • Specialized equipment — Ultrasound therapy, electrical stimulation (TENS/NMES), and hydrotherapy require clinic equipment.
  • Technology barriers — Patients without reliable internet or comfort with video calls may find it harder to participate fully.
  • Palpation assessment — Physical touching to identify tissue quality, trigger points, or joint play is not possible remotely.

Expert Tips: How to Get the Most from Virtual PT

🧑‍⚕️

Set Up Your Space Like a Mini PT Clinic

Clinical Advice · Resolve360 PT Team

Position your device so your therapist can see your full body during all movements — prop your phone on books or a tripod. Wear fitted (not baggy) clothing. Have your resistance band, yoga mat, and a sturdy chair ready before the session starts. Test your internet connection 5 minutes early.

📍

Mark Your Pain Points Before the Session

Clinical Advice · Licensed DPT

If the painful area is hard to show on camera (like your lower back or between shoulder blades), have someone mark the spot with a washable marker before your call. This simple trick saves time and helps your therapist assess the exact location more accurately.

📓

Keep a Symptom Journal Between Sessions

Patient Adherence Strategy

Track your pain levels (0–10), which exercises felt too easy or too hard, and any new symptoms. Share this at the start of each physical therapy virtual visit. Therapists who have this data can make smarter plan adjustments and catch problems earlier.

🛡️

Always Verify Your Therapist's License

Consumer Safety Tip

Before starting any virtual rehab program, confirm your provider is a licensed DPT (Doctor of Physical Therapy). Look for state licensure, APTA membership, and transparent credentials. Avoid platforms where “coaching” or “AI guidance” replaces a real licensed therapist — these are not physical therapy.


Insurance Coverage & Cost in 2026

One of the biggest questions Americans ask about digital physical therapy is: will my insurance cover it? The answer in 2026 is largely yes:

🏛️

Medicare Part B

Permanently covers telehealth PT as of 2026 — a major milestone for American seniors.

🏥

Aetna

Updated PT policy in November 2025, now recognizing telehealth PT for 26M+ members.

💙

BCBS, Cigna, UnitedHealthcare, Humana, Tricare

All now cover virtual PT visits with the same billing codes used for in-person sessions.

💵

Self-Pay Rates

$75–$150 per session. 30–50% less than in-clinic rates. FSA and HSA payments accepted on most platforms.


Pro tip: Always call your insurance provider before booking to confirm coverage and whether pre-authorization is required. Many platforms, including Resolve360, offer free insurance verification before your first session.

Who Should Use Virtual Physical Therapy?

Online physical therapy is a great fit if you:

🗺️

Live in a Rural or Underserved Area

Over 80 million Americans have limited access to PT clinics. Virtual care removes geography as a barrier entirely.

👩‍💼

Have Childcare or Work Constraints

Parents, shift workers, and professionals with packed schedules can fit sessions into their real lives.

Have Mobility Challenges

Getting to a clinic is harder when movement is the very thing you're recovering. Virtual PT comes to you.

✈️

Travel Frequently

Military families, remote workers, and frequent flyers can keep their rehab consistent wherever they are.

🏃

Are an Athlete in Prevention Mode

Athletes use virtual sessions to address imbalances, prevent injury, and optimize movement — without disrupting training.

👴

Are Older and Managing Chronic Conditions

Seniors dealing with arthritis, balance issues, or post-surgery recovery benefit greatly from consistent virtual check-ins.

The Future of Virtual Physical Therapy: 2026 & Beyond

The field of virtual rehabilitation is evolving fast. Here’s what’s shaping PT in 2026 and coming in the years ahead:

2026 — Now

AI-Powered Movement Coaching

Machine learning algorithms analyze movement via smartphone camera in real time, giving patients instant feedback on form, symmetry, and effort — between sessions, without the therapist needing to be present.

2026 — Now

Permanent Medicare Telehealth Coverage

Telehealth PT is now permanently reimbursable under Medicare Part B, removing the single biggest barrier to widespread adoption among older Americans.

Emerging

Wearable-Integrated Rehab Plans

Smart watches and motion sensors collect continuous movement data between sessions. Therapists use this to adapt plans in near-real-time — reducing the need for check-in visits.

Emerging

Virtual Reality Physical Therapy

VR is gaining traction for neurological rehab, balance disorders, and pediatric PT — turning therapeutic exercises into immersive, gamified experiences that improve engagement and outcomes.

Near Future

Predictive Care Pathways with ML

Machine learning tools will analyze patient data to predict recovery timelines, flag potential complications early, and suggest evidence-based protocol adjustments — making therapists faster and more precise.

Near Future

Haptic Feedback Devices

Wearable haptic technology — devices that provide gentle vibrations to guide movement — is in development, offering a bridge between virtual guidance and the proprioceptive cues normally provided by hands-on therapy.

Start Your Recovery Today — From Home

Get a free consultation with a licensed physical therapist at Resolve360 — available within 15 minutes of booking, 7 days a week, across all conditions.

Book Free Consultation at Resolve360 →
No referral needed · Insurance accepted · Available today · iOS & Android app

Frequently Asked Questions

Yes — for most musculoskeletal conditions. A 2025 study in Current Reviews in Musculoskeletal Medicine confirmed that virtual physical therapy guided by a licensed therapist produces pain and function outcomes comparable to in-person care. The American Physical Therapy Association (APTA) also supports telehealth PT as achieving clinical outcomes on par with clinic-based programs. For conditions requiring hands-on manual therapy, a hybrid approach may be more appropriate.

You need: (1) a smartphone, tablet, or computer with a working camera and microphone; (2) a stable internet connection; (3) a clear, well-lit space where your therapist can see your full body; (4) comfortable, fitted clothing; and (5) any simple equipment your therapist recommends — like a resistance band, yoga mat, or sturdy chair. No specialized gym equipment is required.

Yes. As of 2026, Medicare Part B permanently covers telehealth PT. Major US insurers — including BCBS, Cigna, UnitedHealthcare, Aetna, Humana, and Tricare — now cover virtual PT visits using the same billing codes as in-person sessions. Out-of-pocket costs vary by plan, so verify your specific benefits before your first session. Many platforms like Resolve360 offer free insurance verification.

In most US states, no. Physical therapists are direct-access providers — meaning you can book a physical therapy virtual visit without a physician’s referral. Some insurance plans may require a referral for reimbursement, so check your specific policy. Platforms like Resolve360 allow any US patient to book directly — no waitlist, no employer enrollment required.

Yes. Your virtual physical therapist is trained to assess movement via video — observing your posture, gait, strength, and range of motion in real time. Advanced platforms use AI-powered movement analysis to capture precise angles and motion metrics. You can help by positioning your camera at the right angle, using good lighting, and wearing fitted clothing so your movements are clear.

Self-pay rates for virtual physical therapy typically range from $75 to $150 per session — 30 to 50% less than traditional in-clinic PT rates. Many platforms offer package deals or sliding-scale fees. FSA and HSA funds are generally accepted. If you’re unsure about coverage, most reputable services offer free insurance verification upfront.

Virtual physical therapy involves live, real-time sessions with a licensed Doctor of Physical Therapy (DPT) via secure video. Digital physical therapy is a broader term that can include app-based programs with pre-recorded exercises and little to no live therapist involvement. For clinical outcomes — especially for pain, injury recovery, or post-surgical rehab — live virtual PT with a licensed therapist consistently outperforms algorithm-driven app-only platforms.

Most physical therapy virtual visits last 45 to 60 minutes for an initial evaluation and 30 to 45 minutes for follow-up sessions — the same as in-clinic appointments. Between sessions, you’ll spend 15–30 minutes on your daily home exercise program.

Yes, when provided by a licensed physical therapist through a HIPAA-compliant platform. Your therapist is trained to identify when virtual care is appropriate and when to refer you for in-person evaluation. The APTA states that patients using telehealth provided by licensed PTs and PTAs have good outcomes with little to no risk. Always verify your therapist’s licensure and your platform’s HIPAA compliance before starting.

Virtual PT may not be the best first step if you: have a suspected fracture or acute trauma needing imaging; require hands-on manual therapy (joint manipulation, dry needling, soft tissue work); are in severe acute pain that limits safe movement; have significant neurological emergencies; or lack reliable internet access. Your therapist can help determine whether virtual, in-clinic, or hybrid care is right for your situation.

Dr Nidhi Kumari

Dr. Nidhi Kumari

She has persuaded her bachelor’s from SGT University, Gurugram, she has done her internship at Dr. Ram Manohar Lohia Hospital, and persuade her Master in Physiotherapy from Chaudhary Charan Singh University, Meerut. She has previously worked with Orthocure clinic, Dr.Nasir physiotherapy rehabilitation, Quantum physiotherapy, and wellness center.

If you have more questions.

Dr Nidhi Kumari

Dr. Nidhi

She has persuaded her bachelor’s from SGT University, Gurugram, she has done her internship at Dr. Ram Manohar Lohia Hospital, and persuade her Master in Physiotherapy from Chaudhary Charan Singh University, Meerut. She has previously worked with Orthocure clinic, Dr.Nasir physiotherapy rehabilitation, Quantum physiotherapy, and wellness center.

If you have more questions.

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Resolve360 is great platform for online physiotherapy.
I was suffering from scapula dyskinesia and had lot of pain in right shoulder movement. I was introduced to Resolve 360 by my oncologist.

Within a month (26 sessions) there was a considerable improvement. Sessions are very cost-effective and doctors are very kind and efficient.
Doctor David has been really great and helpful. I would highly recommend Resolve 360.

Ms Shruti Gupta

Rehab for Scapula Dyskinesia

I took prenatal care program from Resolve 360. Dr. Preyrna was assigned to me and she has done commendable job. I did prenatal exercises under her supervision, she designed program according to my body need. With her help my pregnancy was healthy and I got good dilations at the time of delivery. I am blessed with a healthy baby girl and very happy with Resolve 360.

Ms Shubhra Jain

Prenatal Care

Best therapy sessions that too at home and timings are very flexible. I had a issue in my neck and lower back since almost 4 to 5 years, taken so many treatments and physio sessions. But all gave a temporary relief. Then my friend referred me this Resolve 360 in 2020, in starting i was hesitant as everything was online, but after taking almost 10 sessions i got much relief, and now i am almost free of pain. Thanks to the team of Resolve 360.

Ms Garima Gupta

Rehab for Neck & Back Pain

By the advice of my gynaecologist, I found this place. I thank doctor Apporva for supported me and encouraged me well even before my sessions begin. Doctor Prerna who dealt me personally in my workout sessions also led me nicely according to my health condition. After every session she will ask my feedback of previous sessions. Accordingly she changed the workouts and made the class enjoyable. Much helpful. So interactive and friendly. They understood my health condition and cope with that nicely. Not straining me rather made me to enjoy. I did course for 1 month only for my tummy after C section. Lots of improvements. If I continue furthur, I would have seen a lot more. Given health advices, diet chart also along with workouts. I highly recommend.

Ms Christy J

Post Natal Care

My father’s case was worse case of covid he had severe lung damage and was in hospital for almost 40 days, My mentor here provided really great guidance and help; sessions helped so much in recovery. He was in ICU for 30 days we continued sessions there and with the grace of god he recovering.

Mr Nikhil Shrivastava

COVID19 Rehab

Let the year 2021 bring laughter, joy and happiness and good health. It already has, in mine and my husband Narayans life. Yes we are now freely moving around doing our daily chores, on our own, with full energy. The credit goes to Dr.Apoorva who has magical fingers. We were in pain at the outset of covid. we were doing all our work with no help. The result… Back pain😈. Dr.Apoorva was kind enough to treat us immediately, following with caution all covid safety procedures. 🙏☺️ There was instant relief and in a weeks time we were ready for work. We were adviced physiotherapy. Dr.Prerna and Dr.David were mine and Narayanan’s instructors respectively. We were fortunate to have such dedicated professionals. They taught us with Patience answering to all our queries and methodically helped us to do the workouts in the right way. They made the sessions interesting and challenging too! Now we do the workout with passion to stay active. As senior citizens, we manage our daily routine independently now. Thank you Dr.Apporva, Dr.Prerana and Dr. David. Hope many people receive your services for the betterment of their health. 🙏🙏Happy New Year🌹 2021.☺️

Ms Uma Narayanan

Rehab for Back Pain

A friend introduced me to Resolve 360 so that I could treat a ligament injury that was hindering my day to day activities. It was a bad phase! This platform is not only a venture but a baby to Ms. Apoorva Shrivastava. With a lot of love, care and experience she brings together some of the best people in the industry to help with physical therapy and other treatments. She chose Ms Prayerna Bhattarai as my therapist and since then i started recovering faster with a well-thought out and personalized plan. My strength is coming back steadily and now i am planning to do a complete fitness routine with them so that such injury never happens in the future! I highly recommend that everyone should connect with Resolve 360!

Ms Shilpi B

Rehab for Ligament Injury

One of the best app available for therapy sessions online. I was covid positive, and one more my friend recommended this app, trust me, it was the best decision I have ever taken. I took more than 10 sessions and it was really very helpful for me. I recovered from Covid with the help of sessions very fast. Special thanks to Dr Tanveer Kaur Ma’am for the amazing sessions. Highly Recommended.

Mr Narayan Vyas

COVID19 Rehab

I had online Physiotherpy sessions by Prerana for my heel pain. ( Tendo Achilis Sprain).
Though virtual, it was more interactive.

She was very observant throughout the sessions, correcting me while doing the exercises and was assertive in her outlook.

I found her instructions and methodology very helpful. She is updated in her academic knowledge in the field of Physiotherpy. She clarified my doubts about the role of Laser and Ultrasound treatment quoting evidence based data. With my personal experience I agree with her opinion that these are more of placebo effect.

Physiotherpy though not a miracle treatment, is a compelling necessity to most of the musculoskeletal and neurological illnesses. It needs to be accepted as healthy way to live.

Dr Shrinivas H

Rehab for Heel Pain

From being a couch potato with poor cardio respiratory system to reaching pre-athlete levels of fitness in a span of 3 months, my journey with Resolve360 and Dr.David (Physiotherapist) has been anything but magical!

About 3 to 4 months ago, my blood report showed very high bad cholesterol levels, I was low on stamina and had frequent breathing issues. My GP prescribed me cholesterol meds for a month but I felt that alone wouldn’t get me back in shape because I needed a major lifestyle overhaul.

Dr.David educated me about my condition in detail and where it could lead me to if I don’t take action in the long run. He put me on a balanced workout regime being easy with cardio workouts in the initial days and gradually upgraded it observing me closely. He also advises me on dietary choices and follows up frequently. During the initial days, my ears used to get blocked within 5 wall squats and I stop right away but now I do over 20 in one shot and hardly feel a thing. I used to lose balance and fall off over my face within 6 push-ups or 20 seconds of plank and now I do about 24 push-ups in one shot. My heart rate used to raise above 150 bpm doing jumping jacks or other cardio workout within 20-30 seconds. You won’t believe I don’t do any of these cardio workouts without additional weights on my feet these days and my heart rate and recovery are as steady as they could get. I couldn’t run for over 2 min without stopping and gasping and now I cover about 4.6 km in 30 min and follow-up with a 20 min walk. Not convinced yet? My VO2 Max (I use an Apple Watch to measure this stat) was just about 33 while I started with Resolve360 and David. That reflects a very poor cardio respiratory fitness for a 34 year old. It’s 43.5 today ! Easily above average. Please read upon about VO2 Max and how it directly relates to cardio respiratory fitness so you get an accurate picture about my monumental progress in the last 3 months. I’ve been trying to get into a regular physical workout and balanced diet discipline since my 20s but I’d never been so motivated as I’m now. Give these guys a try. After all, the best investment you could ever make is on your health !

Mr Ram Kumar

Physical Fitness

We contacted resolve360 for our child speech issue and I must say Resolve 360 team and Apoorva doing a wonderful job.

Our speech therapist Jaslia from Resolve360 is having a excellent knowledge and it helps our child a lot. Jaslia understand child psychology very well. Due to her efforts, we are seeing tremendous improvements in our child. She has a strong dedication towards her work and her nature towards kids makes her a very special one. She has given us enough confidence, due to her efforts and excellent service, we are seeing good improvements for my child speech & communication skills.

I would highly recommend Jaslia & Resolve360 team for their excellent work. God bless you!!

Keyur Dalwadi

Speech Therapy for his Kid